Resume

Rod Burutsa

Rodney BurutsaHeaven's Disciples

Rod Burutsa is a the founder and president of Heaven's Disciples, a digital arts and multimedia entertainment publisher featuring bookscomicsgamesfilms, musicmerchandise, and  clothing.

Oracle Corporation

Rod Burutsa is also a former Oracle Customer Service Engineer with almost 7 years of experience in the IT field at Oracle Corporation.


Heaven's Disciples

Entrepreneur with over 20 years of experience in Computing, Web Design and Development, Troubleshooting, Multimedia, Graphic Design, Creative Arts, Marketing, and much more.

3D Modeling

Blender

Daz Studio by Daz 3D

Computer

Computers

  • Desktop Computers
  • Laptop Computers
  • Tablet Computers

Virtual Machines

  • Oracle VM VirtualBox
  • Shadow PC by Blade

Computer Programming and Databases

Databases and Related Software

  • MS SQL
    • MS SQL Server
  • MySQL
    • phpMyAdmin
    • MySQL Workbench
  • Oracle Database

Integrated Development Environments (IDE)

  • Eclipse IDE
  • Microsoft Visual Studio 2019 IDE

Software Programming Languages

  • C++
    • With Microsoft Visual Studio 2019 IDE
  • Java
    • With OpenJDK and Eclipse IDE

Text and Coding Editors

  • Notepad++

Web Development Languages

  • HTML5
  • CSS3
  • JavaScript
  • PHP 7 with MySQL

Computer Software

Operating Systems

  • Windows 10
  • Linux

Office Suites

  • Google Apps for Business
  • LibreOffice Suite
  • Microsoft Office Suite

Creative Suites

  • Adobe CC (Creative Cloud)

Game Design and Development

Game Engines

  • Unreal Engine by Epic Games

Planetariums

  • Space Engine

Graphic Design

Graphic Design Software

  • Adobe Illustrator
  • Adobe Photoshop

Internet and Web

Blogging

E-Commerce

  • Online Merchant Accounts
    • PayPal REST API
  • Online Shopping Carts
    • WooCommerce with WordPress

Web Development Languages

  • HTML5
  • CSS3
  • JavaScript
  • PHP 7 with MySQL

Web Development Technologies

  • REST APIs
  • SOAP APIs
  • WordPress API

Web Hosting

Web Software

  • WordPress

Marketing

Content Marketing

Internet/Online Marketing

  • Organic Traffic

Search Engine Optimization (SEO)

Multimedia

Multimedia Software

  • Adobe After Effects CC
  • Adobe Premier CC

Music Production

Digital Audio Workstations (DAW)

  • Reason 11 by Reason Studios
  • Audition CC by Adobe

Music Business

Music Distribution

Music Licensing


Oracle Corporation

Former Oracle Customer Service Engineer with almost 7 years of experience in the IT field at Oracle.

Consultation

  • Providing Consultation to Level 1 Analysts.
  • Providing Consultation to Level 2 Engineers.
  • Providing Consultation to Client Support Analysts.
  • Providing Consultation and Support to Major Retail Chains for POS Rollouts.
  • Providing Real Time Consultation to Major Retail Chains for "Down Stores" and Critical Chain-wide Issues.

Databases

  • SQL Scripting in Oracle Database.
  • SQL Scripting in Microsoft SQL Server.

Interactive Remote Access

Software

  • Bomgar
  • Cisco AnyConnect Secure Mobility Client
  • Citrix
  • Configuration Manager Remote Control (CMRC)
  • Dameware Remote Access Software
  • Dell SonicWALL NetExtender
  • MSRA (Microsoft Remote Assistance)
  • RDP (Remote Desktop Protocol)
  • Real VNC Viewer
  • TeamViewer
  • WebEx
  • Zoom

Log Analysis

  • Analyzing and Reviewing Lo4J-based POS Logs for Java, Python, and Database exceptions.

Point of Sale (POS) Hardware

  • Computers
    • Desktop Computers (Various brands)
    • Laptop Computers (Various brands)
    • Tablet Computers (iPads)
  • Network Devices
    • Hubs
    • Routers
    • Switches
  • Receipt Printers
    • Epson Receipt Printers
    • HP Receipt Printers
  • Scanners
    • Wireless Scanners
    • Wired Scanners
    • Flatbed Scanners
  • Signature Captures (SigCaps) / PIN Pads
    • Verifone

Point of Sale (POS) Software

  • Oracle Retail Store21 Point-of-Service
  • Oracle Retail Tradewind
  • Oracle Retail Xstore Point-of-Service

Technical Support and Troubleshooting

  • Providing Technical Support for POS Software (Xstore, Store21, and Tradewind) and Oracle Product issues.
  • Troubleshooting Database, Operating System (OS), and other Software-related issues.
  • Troubleshooting POS Computers, Peripherals, and other Hardware-related issues.
  • Troubleshooting Network, Connectivity, and POS Data-source issues.
  • Lab Testing for Troubleshooting Oracle Retail Xstore Point-of-Service Software and Database issues.

Training

  • Providing Training to new Level 1 Analysts.
  • Providing Training to new Level 2 Engineers.